Shipping Policy

All orders are prepared and shipped within 2 to 5 business days (most often on the same day or the next business day after your order). Packages are carefully packed to protect your scarf during transit.

Once the parcel has been shipped, the usual delivery time within the United States is 4 to 8 business days.

All Princesse & Dragon shipments to the United States include a tracking number, which will be emailed to you as soon as your parcel is dispatched. We generally use USPS or an equivalent ground carrier. Please note that conditions beyond our control (severe weather, strikes, carrier disruptions, etc.) may result in additional delays.

We offer free standard shipping on all orders of $150 USD or more (before taxes and discounts).

Orders are shipped as standard parcels and may be delivered directly to your mailbox or to your door, depending on your local carrier. If you are not at home at the time of delivery, the carrier will leave a notice indicating where and when you can pick up your parcel or schedule a redelivery.

Delivery times are not guaranteed; therefore, Princesse & Dragon cannot be held responsible for delays in receiving your parcel. In the event of a significant delay, please contact us so that we can follow up with the carrier.

If your scarf arrives damaged, please contact us as soon as you receive your parcel. We will work with you to find the most appropriate solution. All our shipments are packed to ensure the best possible protection of the contents.

Payment methods

All prices displayed on this site are in US dollars (USD).

For your convenience, we offer several payment methods: Visa, MasterCard and PayPal. The total amount of your purchase will be automatically charged to your credit card or PayPal account when you confirm your order.

If you have any questions while shopping online or if you need assistance, we will be happy to help you. You can reach us at +1 (514) 557-1098.